Port of Dover - Customer Experience Consultant Framework
Awarded to Foursails Partnership Ltd
Dover Harbour Board(buyer)
- Published
- Published 18 August 2026
- Deadline
- Closed 17 September 2026
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Overview
Contracting authority
- Dover Harbour BoardBuyer
2 live opportunities · 4 awarded contracts
Dover, United Kingdom
GB-PPON: PBWQ-3165-XGNL
Authority website ↗
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Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Procedure
- Open procedure
- Rules
- Procurement Act 2023
- Contract type
- Framework agreement
- Published
- 18 August 2026
- Deadline
- Closed
Award outcome
- Award date
- 21 October 2026
- Contract period
- 30 September 2026 → 1 October 2028
- Contract length
- 2 years
- Foursails Partnership Ltd
This contract ends on 1 October 2028.
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About the winner
Foursails Partnership Ltd
- Based in
- Ascot
- Public contracts won
- 1
- Across UK and EU notices
No other contract from Dover Harbour Board under this supplier name in Skim's records.
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Competition and scoring
How bids were scored
Price 30% · Quality 70%
- Commercial30%
- Quality / Technical70%
Price and cost criteria in black, quality in blue.
Market context
Typical award in Research and development services and related consultancy services
£75,332
Median of 4,525 awards in the last 24 months
Recent awards in Research and development services and related consultancy services
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Notice history
Every published notice in this contracting process, newest first.
Contract
22 October 2026
Contract Notice
18 August 2026
More from Dover Harbour Board
Other contracts from the same contracting authority. 2 live opportunities · 4 awarded contracts on their hub.
Port of Dover - Cruise Terminal Mobile Seaport Passenger Boarding Bridge
Deadline 26 February 2027
Port of Dover - IT Professional Resource Framework
Deadline 21 November 2026
Port of Dover - Risk Settlement Advisory Services 2025
Won by Lane Clark & Peacock LLP
Awarded 4 March 2026
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