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CancelledUnited KingdomServices£6,027,772Add to pipeline

Crisis Resilience Fund Eligibility & Resilience Services

Awarded to Citizens Advice Hampshire

Hampshire County Council(buyer)

Published
Published 4 August 2026
Deadline
Closed 26 August 2026
See 1 live opportunityHow Skim finds tendersView original notice ↗

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Overview

Hampshire County Council is seeking services to deliver the Crisis and Resilience Fund, which provides financial support to households experiencing hardship or sudden shocks through three strands: crisis payments (cash assistance for urgent needs), resilience services (debt advice, income maximisation, financial support), and community coordination (strengthening local support networks). The procurement includes a robust digital payment solution to enable multi-channel crisis payments delivery across internal teams, trusted partners, and commissioned providers, with the programme running until March 2029 and Hampshire's allocation of £11.3 million for 2026–27.

Contracting authority

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Key details

Country
United Kingdom
Status
Cancelled
Category
Services
Estimated value
£6,027,772
Procedure
Open procedure
Rules
Procurement Act 2023
Published
4 August 2026
Questions by
17 August 2026
Deadline
Closed
Classification (CPV)
Provision of services to the communityBenefit servicesGuidance services

Award outcome

Awarded value
£6,027,772
Award date
3 September 2026
Contract period
1 November 2026 → 31 March 2029
Contract length
2 years 5 months
Could run to
30 September 2029
Bids received
5
Winner
  • Citizens Advice Hampshire

This contract ends on 31 March 2029, or 30 September 2029 if every extension is used.

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About the winner

Citizens Advice Hampshire

Based in
Portsmouth
Public contracts won
4
Across UK and EU notices

No other contract from Hampshire County Council under this supplier name in Skim's records.

See every contract Citizens Advice Hampshire holds and when each one ends

Competition and scoring

Bids received

5

3 from SMEs

Open and restricted tenders in Administration, defence and social security services drew a median of 4 bids over the last 24 months; 18% received only one.

Who bid

  • Citizens Advice HampshireWinner
  • Evouchers Ltd
  • Hope 4 U Limited
  • We Are Group Holdings Limited
  • NEC Software Solutions UK Limited

How bids were scored

Price 0% · Quality 100%

  • Quality criterion 1 (Lot 0)25%
  • Quality criterion 2 (Lot 0)10%
  • Quality criterion 3 (Lot 0)20%
  • Quality criterion 4 (Lot 0)15%
  • Quality criterion 5 (Lot 0)15%
  • Quality criterion 6 (Lot 0)5%
  • Quality criterion 7 (Lot 0)10%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Administration, defence and social security services

£288,652

Median of 1,330 awards in the last 24 months

This award is 20.9× the median.

Hampshire County Council in the last 12 months

264

contracts awarded, worth £9,352,529,006 in total

See their procurement profile →

Recent awards in Administration, defence and social security services

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Tender Cancellation

    22 September 2026

  2. Contract

    10 September 2026

  3. Contract Notice

    4 August 2026

  4. Prior Information Notice

    4 August 2026

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