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In deliveryUnited Kingdom

Provision of Equality Advisory Support Service (EASS)

Awarded to G4S FACILITIES MANAGEMENT (UK) LIMITED

Published
Published 27 July 2026
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Overview

The Cabinet Office has awarded a contract worth £3,818,636.76 to G4S Facilities Management (UK) Limited to provide the Equality Advisory and Support Service (EASS), a frontline helpline and support service for individuals in England, Scotland and Wales who believe they have experienced discrimination or human rights infringements. The service delivers free information, advice and support to help people resolve issues informally, handling approximately 50,000–60,000 contacts annually and aiming for early resolution to prevent tribunal escalation.

Key details

Country
United Kingdom
Status
In delivery
Procedure
Selective
Published
27 July 2026

Award outcome

Awarded value
£3,818,637
Award date
26 July 2026
Contract period
30 September 2026 → 30 September 2029
Winner
  • G4S FACILITIES MANAGEMENT (UK) LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    27 July 2026

    View notice ↗

Contracting authority

  • Government Commercial AgencyProcuring entity

    Liverpool, United Kingdom

    GB-PPON: PBZB-4962-TVLR

  • Cabinet Office

    Buyer

    London, United Kingdom

    GB-PPON: PRVX-1591-PJVV

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Awarded: Provision of Equality Advisory Support Service (EASS) — won by G4S FACILITIES MANAGEMENT (UK) LIMITED — Skim