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DA.UWTSD2526.078 - Enterprise Service Management Platform

Awarded to ServiceNow

University of Wales Trinity Saint David(buyer)

Published
Published 15 July 2026

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Overview

The University of Wales Trinity Saint David has awarded a contract valued at £830,895 to ServiceNow for continued provision of an Enterprise Service Management Platform. The platform supports critical operational and customer-facing functions across the institution, including IT services, student support, marketing, digital services, and workflow automation.

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Key details

Country
United Kingdom
Status
In delivery
Procedure
Direct
Published
15 July 2026
Classification (CPV)
Administration software package

Award outcome

Awarded value
£830,895
Award date
26 July 2026
Contract period
19 August 2026 → 17 August 2029
Winner
  • ServiceNow

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    25 August 2026

  2. Contract

    11 August 2026

  3. Award Update · Contract Update

    27 July 2026

  4. Contract

    15 July 2026

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