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Cisco Support Service

Awarded to softcat plc

The Police & Crime Commissioner for Sussex(buyer)

Published
Published 2 July 2026

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Overview

The Police & Crime Commissioner for Sussex has awarded a Cisco support service contract to Softcat plc for £49,267.55, effective from 24 June 2026. The contract provides 24/7/365 remote support via Softcat's operations centre, approved spares and logistics, onsite engineering per SLA, and Cisco OEM third-line technical support for eligible systems across the Sussex Police UCS environment.

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Key details

Country
United Kingdom
Status
Contract signed
Category
Services
Procedure
Award procedure without prior publication of a call for competition
Rules
Public Contracts Regulations 2015
Published
2 July 2026
Classification (CPV)
System and support services

Award outcome

Awarded value
£49,268
Award date
24 June 2026
Bids received
1
Winner
  • softcat plc

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About the winner

softcat plc

Based in
Buckinghamshire
Public contracts won
1,674
Across UK and EU notices

No other contract from The Police & Crime Commissioner for Sussex under this supplier name in Skim's records.

See every contract softcat plc holds and when each one ends

Competition and scoring

Bids received

1

Open and restricted tenders in IT services: consulting, software development, Internet and support drew a median of 3 bids over the last 24 months; 32% received only one.

How bids were scored

Price 100% · Quality 0%

  • Price100%

Price and cost criteria in black, quality in blue.

Market context

Typical award in IT services: consulting, software development, Internet and support

£132,000

Median of 13,238 awards in the last 24 months

This award is 63% below the median.

The Police & Crime Commissioner for Sussex in the last 12 months

68

contracts awarded, worth £548,334,258 in total

See their procurement profile →

Recent awards in IT services: consulting, software development, Internet and support

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    2 July 2026

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