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Open for bidsUnited KingdomServicesFramework agreement£16,400,000Add to pipeline

Communications and Engagement Framework

Liverpool City Council(buyer)

Published
Published 25 June 2026
Deadline
Deadline: 20 November 2026 (31 days left)

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Overview

Liverpool City Council is procuring a flexible and scalable Communications and Engagement Framework to deliver communications, marketing, research, and engagement services. The framework will cover both planned programmes and reactive work requiring rapid mobilisation of specialist suppliers for behaviour change campaigns, creative work, media, and community engagement. The open opportunity has an estimated value of £16,400,000, with submissions due by 20 November 2026.

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Lots (4)

  • Communications, Marketing and Public Relations Services

    Suppliers will provide strategic and operational communications services to support Liverpool City Council's corporate and service priorities. This includes, but is not limited to: • Strategic communications planning and campaign development • Brand strategy, positioning and identity development • Public relations, media relations and reputation management • Stakeholder engagement and messaging frameworks • Digital marketing, including social media strategy, content creation and channel management • Behaviour change campaigns using audience insight and segmentation • Crisis communications support and rapid response activity • Internal communications and change communications Suppliers will be expected to work closely with Council teams to ensure alignment with organisational priorities and values.

    £500,000
  • Graphic Design and Creative Services

    Suppliers will provide high-quality design and creative services to support campaigns, corporate communications and engagement activity. This includes: • Graphic design for print and digital materials • Branding and visual identity development • Campaign creative concepts and execution • Video production, animation and motion graphics • Photography and visual storytelling • Creative content for social media and digital platforms Suppliers will be expected to deliver outputs that are accessible, engaging and aligned to the Council's brand guidelines.

    £300,000
  • Media Buying Services

    Suppliers will provide media planning, buying and optimisation services to support the effective delivery of campaigns. This includes: • Media strategy development based on audience insight • Planning and buying across channels, including digital, social, print, radio, outdoor and broadcast • Campaign optimisation and performance management • Reporting and evaluation of media effectiveness • Advice on emerging channels and media opportunities

    £750,000
  • Research, Insight and Engagement Services

    Suppliers will deliver research, behavioural insight, consultation and engagement services to support evidence-based decision-making and community involvement. This includes: • Quantitative and qualitative research • Public consultation design and delivery • Stakeholder and community engagement • Focus groups, surveys and deliberative engagement activity • Data analysis, insight generation and reporting • Behavioural insight and evaluation Suppliers must support inclusive engagement approaches, ensuring that representative target audiences and diverse communities are reached effectively.

    £500,000

Key details

Country
United Kingdom
Status
Open for bids
Category
Services
Estimated value
£16,400,000
Procedure
Open
Contract type
Framework agreement
SME suitable
Yes
Published
25 June 2026
Questions by
4 November 2026
Deadline
20 November 2026
Classification (CPV)
Survey servicesSocial research servicesPublic-opinion polling servicesAdvertising and marketing servicesAdvertising campaign servicesDesign consultancy servicesPublic relations services

Notice history

Every published notice in this contracting process, newest first.

  1. Tender Update

    15 October 2026

  2. Tender Update

    15 October 2026

  3. Contract Notice

    14 October 2026

  4. Prior Information Notice

    25 June 2026

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