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Contract signedUnited Kingdom

Respond Case Management System

Published
Published 24 June 2026

Overview

A case management system for the Information Governance team to record requests (some statutory) such as Freedom of Information, Environmental Information Regulations requests, Data Protection Act requests, social worker requests from other local authorities, data breaches, MP enquiries, complaints (corporate and statutory), Local Government and Social Care Ombudsman investigations, and Information Commissioner's Officer enquiries. The system supports officers in coordinating the responses, holding a centralised record, and in the preparation of performance reports.

Key details

Country
United Kingdom
Status
Contract signed
Procedure
Direct
Published
24 June 2026

Award outcome

Awarded value
£77,649
Award date
24 July 2025
Winner
  • RESPOND GROUP LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    24 June 2026

    View notice ↗

Contracting authority

  • Stockton on Tees Borough Council

    Buyer

    Stockton on Tees, United Kingdom

    GB-PPON: PCVQ-6435-GNMW

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Awarded: Respond Case Management System — won by RESPOND GROUP LIMITED — Skim