In deliveryUnited Kingdom
Extension of Road User Charging Business Operations Services (BOps)
- Published
- Published 11 June 2026
Overview
Transport for London has awarded a contract extension worth £425 million to Capita Business Services Ltd for Business Operations services supporting Road User Charging, including payment processing, customer interactions, record handling, and system interfaces. The five-year extension (with optional extension to seven years) maintains service continuity while TfL procures a replacement combined Business and Enforcement Operations contract, with an eight-day standstill period now in effect.
Key details
- Country
- United Kingdom
- Status
- In delivery
- Procedure
- Direct
- Published
- 11 June 2026
Award outcome
- Awarded value
- £425,000,000
- Award date
- 17 June 2026
- Contract period
- 25 September 2026 → 25 September 2031
- Capita Business Services Ltd
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Notice history
Every published notice in this contracting process, newest first.
Contract
18 June 2026
View notice ↗Contract
11 June 2026
View notice ↗
Contracting authority
Transport for London
BuyerLondon, United Kingdom
GB-PPON: PHMT-6197-NWNZ
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