Skip to content
In deliveryUnited Kingdom

Extension of Road User Charging Business Operations Services (BOps)

Published
Published 11 June 2026

Overview

Transport for London has awarded a contract extension worth £425 million to Capita Business Services Ltd for Business Operations services supporting Road User Charging, including payment processing, customer interactions, record handling, and system interfaces. The five-year extension (with optional extension to seven years) maintains service continuity while TfL procures a replacement combined Business and Enforcement Operations contract, with an eight-day standstill period now in effect.

Key details

Country
United Kingdom
Status
In delivery
Procedure
Direct
Published
11 June 2026

Award outcome

Awarded value
£425,000,000
Award date
17 June 2026
Contract period
25 September 2026 → 25 September 2031
Winner
  • Capita Business Services Ltd

Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    18 June 2026

    View notice ↗
  2. Contract

    11 June 2026

    View notice ↗

Contracting authority

  • Transport for London

    Buyer

    London, United Kingdom

    GB-PPON: PHMT-6197-NWNZ

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

See which competitors are winning the contracts you're chasing.

15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.

Awarded: Extension of Road User Charging Business Operations Services (BOps) — won by Capita Business Services Ltd — Skim