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Contract signedUnited KingdomGoods

Provision of Contact Centre Software

Published
Published 10 June 2026

Overview

TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST procured a cloud contact centre system to support 50+ agents for its Crisis Services and Information Service Desk. British Telecommunications PLC was awarded the contract on 26 May 2026 for £226,800, and the procurement is now complete.

Key details

Country
United Kingdom
Status
Contract signed
Category
Goods
Procedure
Limited
Published
10 June 2026
Classification (CPV)
Telecommunications system

Award outcome

Awarded value
£226,800
Award date
26 May 2026
Winner
  • British Telecommunications PLC

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    10 June 2026

    View notice ↗

Contracting authority

  • TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST

    Buyer

    Darlington, United Kingdom

    GB-NHS: rx3

    Authority website ↗

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Awarded: Provision of Contact Centre Software — won by British Telecommunications PLC — Skim