Provision of complaint investigators and independent persons for the investigation and review of complaints
Awarded to RRC
Barnsley Metropolitan Borough Council(buyer)
- Published
- Published 28 May 2026
- Deadline
- Closed 25 June 2026
Tender documents
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Overview
Contracting authority
2 live opportunities · 80 awarded contracts
Barnsley, South Yorkshire, United Kingdom
GB-PPON: PYHH-2597-YVZG
Authority website ↗
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Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Estimated value
- £240,000
- Procedure
- Open procedure
- Rules
- Procurement Act 2023
- SME suitable
- Yes
- Published
- 28 May 2026
- Questions by
- 18 June 2026
- Deadline
- Closed
Award outcome
- Awarded value
- £240,000
- Award date
- 31 July 2026
- Contract period
- 1 October 2026 → 30 September 2028
- Contract length
- 2 years
- Could run to
- 30 September 2030
- Bids received
- 2
- RRC
This contract ends on 30 September 2028, or 30 September 2030 if every extension is used.
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About the winner
RRC
- Based in
- Bradford
- Public contracts won
- 3
- Across UK and EU notices
No other contract from Barnsley Metropolitan Borough Council under this supplier name in Skim's records.
Competition and scoring
Bids received
2
1 from SMEs
Open and restricted tenders in Business services: law, marketing, consulting, recruitment, printing and security drew a median of 4 bids over the last 24 months; 21% received only one.
Who bid
- RRCWinner
How bids were scored
Price 20% · Quality 80%
- Quality80%
- Price20%
Price and cost criteria in black, quality in blue.
Market context
Typical award in Business services: law, marketing, consulting, recruitment, printing and security
£73,970
Median of 18,950 awards in the last 24 months
This award is 3.2× the median.
Barnsley Metropolitan Borough Council in the last 12 months
82
contracts awarded, worth £160,487,306 in total
Recent awards in Business services: law, marketing, consulting, recruitment, printing and security
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Notice history
Every published notice in this contracting process, newest first.
Contract
17 September 2026
Contract
18 August 2026
Contract Notice
28 May 2026
More from Barnsley Metropolitan Borough Council
Other contracts from the same contracting authority. 2 live opportunities · 80 awarded contracts on their hub.
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Deadline 13 November 2026
Firefighting Equipment Maintenance and Fire Risk Assessments
Won by Fieldway Supplies Limited
Awarded 1 November 2026
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