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Customer Engagement Platform Creation

Awarded to Granicus-Firmstep Limited

VIVID Housing Ltd(buyer)

Published
Published 27 May 2026

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Overview

VIVID Housing Ltd has completed the creation of a customer engagement platform, awarded to Granicus-Firmstep Limited for £142,451 on 25 May 2026 as a call-off from the G-Cloud 14 framework. The contract is now signed and complete.

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Key details

Country
United Kingdom
Status
Contract signed
Category
Services
Procedure
Award procedure without prior publication of a call for competition
Rules
Public Contracts Regulations 2015
Published
27 May 2026
Classification (CPV)
Customer Relation Management software development services

Award outcome

Awarded value
£142,451
Award date
25 May 2026
Bids received
1
Winner
  • Granicus-Firmstep Limited

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About the winner

Granicus-Firmstep Limited

Based in
London
Public contracts won
119
Across UK and EU notices

No other contract from VIVID Housing Ltd under this supplier name in Skim's records.

See every contract Granicus-Firmstep Limited holds and when each one ends

Competition and scoring

Bids received

1

Open and restricted tenders in IT services: consulting, software development, Internet and support drew a median of 3 bids over the last 24 months; 32% received only one.

How bids were scored

Price 100% · Quality 0%

  • Price100%

Price and cost criteria in black, quality in blue.

Market context

Typical award in IT services: consulting, software development, Internet and support

£132,000

Median of 13,254 awards in the last 24 months

This award is 8% above the median.

VIVID Housing Ltd in the last 12 months

18

contracts awarded, worth £17,232,415 in total

See their procurement profile →

Recent awards in IT services: consulting, software development, Internet and support

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Notice history

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  1. Contract

    27 May 2026

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