In deliveryUnited KingdomServicesFramework agreement£440,000
Mystery Shopping Services
- Published
- Published 23 April 2026
- Deadline
- Closed 18 May 2026
Overview
The British Council has awarded a contract worth £440,000 for mystery shopping services to LC Investigation Limited and Serve Legal Limited. The services involve conducting compliance audits across the British Council's IELTS exam centres for the UK Visas and Immigration network, measuring the experience and security of candidates applying for, registering for, and attending IELTS written and speaking tests.
Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Estimated value
- £440,000
- Procedure
- Open
- Contract type
- Framework agreement
- Published
- 23 April 2026
- Questions by
- 5 May 2026
- Deadline
- Closed
Market research services
Award outcome
- Awarded value
- £440,000
- Award date
- 3 June 2026
- Contract period
- 1 July 2026 → 30 June 2028
- LC INVESTIGATION LIMITED
- SERVE LEGAL LIMITED
- Serve Legal Limited
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Notice history
Every published notice in this contracting process, newest first.
Contract
15 July 2026
View notice ↗Contract
3 June 2026
View notice ↗Contract Notice
23 April 2026
View notice ↗
Contracting authority
BRITISH COUNCIL(THE)
BuyerLondon, United Kingdom
GB-COH: RC000060
Authority website ↗British Council
BuyerLondon, United Kingdom
GB-PPON: PHTN-1551-GCQH
Authority website ↗
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