Skip to content
In deliveryUnited KingdomServicesFramework agreement£440,000

Mystery Shopping Services

Published
Published 23 April 2026
Deadline
Closed 18 May 2026

Overview

The British Council has awarded a contract worth £440,000 for mystery shopping services to LC Investigation Limited and Serve Legal Limited. The services involve conducting compliance audits across the British Council's IELTS exam centres for the UK Visas and Immigration network, measuring the experience and security of candidates applying for, registering for, and attending IELTS written and speaking tests.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£440,000
Procedure
Open
Contract type
Framework agreement
Published
23 April 2026
Questions by
5 May 2026
Deadline
Closed
Classification (CPV)
Market research services

Award outcome

Awarded value
£440,000
Award date
3 June 2026
Contract period
1 July 2026 → 30 June 2028
Winners
  • LC INVESTIGATION LIMITED
  • SERVE LEGAL LIMITED
  • Serve Legal Limited

Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    15 July 2026

    View notice ↗
  2. Contract

    3 June 2026

    View notice ↗
  3. Contract Notice

    23 April 2026

    View notice ↗

Contracting authority

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

See which competitors are winning the contracts you're chasing.

15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.

Awarded: Mystery Shopping Services — won by LC INVESTIGATION LIMITED +2 — Skim