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Contract signedUnited KingdomServices

Unified Communications and Contact Centre

Published
Published 23 April 2026

Overview

Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution. Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform.

Key details

Country
United Kingdom
Status
Contract signed
Category
Services
Procedure
Limited
Published
23 April 2026
Classification (CPV)
Telecommunications services

Award outcome

Awarded value
£503,187
Award date
11 February 2026
Winner
  • Gamma Network Solutions Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    23 April 2026

    View notice ↗

Contracting authority

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Awarded: Unified Communications and Contact Centre — won by Gamma Network Solutions Limited — Skim