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In deliveryUnited KingdomServices

The Provision of Mystery Shoppers

Published
Published 7 April 2026
Deadline
Closed 11 May 2026

Overview

The Construction Industry Training Board has awarded a contract to Mystery Shoppers Ltd for the provision of mystery shopping services to monitor and audit testing and training centres. The service involves conducting mystery shop visits to ensure centres are complying with scheme rules and delivering required standards and customer experience, with the contract awarded on 3 June 2026.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Procedure
Open
SME suitable
Yes
Published
7 April 2026
Questions by
27 April 2026
Deadline
Closed
Classification (CPV)
Market research services

Award outcome

Award date
3 June 2026
Contract period
21 July 2026 → 20 July 2029
Winner
  • Mystery Shoppers Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    7 July 2026

    View notice ↗
  2. Contract

    4 June 2026

    View notice ↗
  3. Contract Notice

    7 April 2026

    View notice ↗

Contracting authority

  • Construction Industry Training Board

    Buyer

    Peterborough, United Kingdom

    GB-PPON: PGZW-2274-ZBTV

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Awarded: The Provision of Mystery Shoppers — won by Mystery Shoppers Ltd — Skim