Skip to content
In deliveryUnited KingdomServices

Out of Hours Telephone Answering Service

Published
Published 1 April 2026
Deadline
Closed 5 May 2026

Overview

Broadland Housing Association Limited has awarded a contract to Norse Group Services Limited for an out of hours telephone answering service, with an estimated annual spend of approximately £45,000 including VAT. The service covers telephone answering outside normal working hours and at times of team meetings, team building events, or other meetings as needed, with Broadland and Orwell each holding separate individual contracts with the supplier.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Procedure
Open
SME suitable
Yes
Published
1 April 2026
Questions by
28 April 2026
Deadline
Closed
Classification (CPV)
Telephone switchboard servicesTelephone-answering servicesCall centre

Award outcome

Award date
8 June 2026
Contract period
29 September 2026 → 29 September 2028
Winner
  • Norse Group Services Limited

Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    9 June 2026

    View notice ↗
  2. Contract Notice

    1 April 2026

    View notice ↗

Contracting authority

  • Orwell Housing Association Limited

    Buyer

    Ipswich, United Kingdom

    GB-PPON: PGDJ-9755-ZNCY

  • Broadland Housing Association Limited

    Buyer

    Norwich, United Kingdom

    GB-PPON: PNLM-7926-DLPQ

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

See which competitors are winning the contracts you're chasing.

15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.

Awarded: Out of Hours Telephone Answering Service — won by Norse Group Services Limited — Skim