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In deliveryUnited Kingdom

Your Bus Journey Survey 2026/2027

Published
Published 31 March 2026

Overview

Transport for Wales has awarded a contract directly to Transport Focus for participation in the 2026/27 “Your Bus Journey” survey. Transport Focus is the sole provider of this nationally recognised benchmarking survey, and no alternative suppliers can deliver equivalent industry-standard participation. The direct award enables TfW to gather vital customer satisfaction insights, maintain UK-wide benchmarking, and meet operational timescales ahead of the April 2026 survey commencement.

Key details

Country
United Kingdom
Status
In delivery
Procedure
Direct
Published
31 March 2026

Award outcome

Awarded value
£124,980
Award date
30 March 2026
Contract period
19 April 2026 → 19 April 2027
Winner
  • Transport Focus

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    22 April 2026

    View notice ↗
  2. Contract

    7 April 2026

    View notice ↗
  3. Contract

    31 March 2026

    View notice ↗

Contracting authority

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Awarded: Your Bus Journey Survey 2026/2027 — won by Transport Focus — Skim