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Patient Welfare and Signposting Support Service

East of England NHS collaborative Procurement Hub(buyer)

Published
Published 10 March 2026
Deadline
Deadline: 12 January 2027 (61 days left)

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Overview

Cambridge University Hospitals NHS Foundation Trust is seeking a provider for a comprehensive Patient Welfare and Signposting Support Service. The contract covers integrated non-clinical welfare support for adult and paediatric major trauma and critically ill patients, addressing psychological, social, financial, and legal challenges outside routine NHS clinical provision. The opportunity is currently active with submissions accepted until 12 January 2027.

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Key details

Country
United Kingdom
Status
Open for bids
Category
Services
Estimated value
£0
Procedure
Open procedure
Rules
Procurement Act 2023
SME suitable
Yes
Published
10 March 2026
Questions by
8 December 2026
Deadline
12 January 2027
Classification (CPV)
Financial and insurance servicesHousing servicesLegal services

Competition and scoring criteria

Expected competition

3

Median bids on comparable tenders

Open and restricted tenders in Financial and insurance services drew a median of 3 bids over the last 24 months; 21% received only one.

How bids will be scored

Price 20% · Quality 80%

  • Commercial20%
  • Technical35%
  • Sustainability & Social Value10%
  • Presentation35%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Financial and insurance services

£120,000

Median of 2,338 awards in the last 24 months

East of England NHS collaborative Procurement Hub in the last 12 months

523

contracts awarded, worth £27,307,001 in total

See their procurement profile →

Recent awards in Financial and insurance services

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Tender Update

    10 November 2026

  2. Contract Notice

    10 November 2026

  3. Prior Information Notice

    10 March 2026

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How to win this tender

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