In deliveryUnited Kingdom
SaaS Respond - Annual Licence, Support and Maintenance
- Published
- Published 27 February 2026
Overview
This direct award is made under Schedule 5, paragraph 7 of the Procurement Act 2023, allowing continuation of the Council's existing Respond case - management system. The system supports the logging and management of statutory and social care complaints across multiple services, and changing supplier would cause technical incompatibilities and disrupt essential complaint - handling functions.
Key details
- Country
- United Kingdom
- Status
- In delivery
- Procedure
- Direct
- Published
- 27 February 2026
Award outcome
- Awarded value
- £84,942
- Award date
- 27 February 2026
- Contract period
- 31 March 2026 → 31 March 2029
- APTEAN LIMITED
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Notice history
Every published notice in this contracting process, newest first.
Contract
27 February 2026
View notice ↗Contract
27 February 2026
View notice ↗Contract
27 February 2026
View notice ↗
Contracting authority
City of Bradford Metropolitan District Council
BuyerBradford, United Kingdom
GB-PPON: PBWW-4714-TBHN
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