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Contract signedUnited KingdomServices£2,000,000

MSK AI Service

Published
Published 9 February 2026

Overview

The Authority requirement is for a safe, consistent, affordable, and innovative UK based digital physiotherapy clinic using artificial intelligence (AI).<br/><br/>The expectation is for the delivery of an end-to-end clinical service for both new and existing patients; operating as a complete alternative to standard care pathways and not limited to an adjunctive, supplementary, or "waiting well" initiative.<br/><br/>The model specified is for a supplier capable of assuming full clinical and operational ownership of the entire patient pathway including initial referral intake, diagnostic triage, clinical assessment, individualised treatment planning, treatment delivery, and discharge.<br/><br/>To this end the supplier must be CQC registered to demonstrate robust clinical governance and the AI solution must be a class IIa medical device that is available 24/7 to ensure safe, rapid triage, and clinical diagnosis.

Key details

Country
United Kingdom
Status
Contract signed
Category
Services
Estimated value
£2,000,000
Procedure
Open
Published
9 February 2026
Classification (CPV)
Medical practice and related servicesPhysiotherapy services

Award outcome

Awarded value
£2,000,000
Award date
2 March 2026
Winner
  • Flok Health Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    2 March 2026

    View notice ↗
  2. Prior Information Notice

    9 February 2026

    View notice ↗

Contracting authority

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Awarded: MSK AI Service — won by Flok Health Ltd — Skim