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In deliveryUnited KingdomServices£282,000Add to pipeline

Lambeth Housing Management Resident Satisfaction Surveys 2026 - 2029

Awarded to Kwest Research Limited

London Borough of Lambeth(buyer)

Published
Published 5 February 2026
Deadline
Closed 23 March 2026

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Overview

London Borough of Lambeth has awarded a contract to Kwest Research Limited for £162,245.16 to conduct resident satisfaction surveys from July 2026 until March 2029. The programme comprises three surveys designed to provide intelligence for policy, decision-making, and performance management.

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£282,000
Procedure
Open procedure
Rules
Procurement Act 2023
SME suitable
Yes
Published
5 February 2026
Questions by
15 March 2026
Deadline
Closed
Classification (CPV)
Surveying servicesPerformance review servicesCustomer satisfaction survey

Award outcome

Awarded value
£162,245
Award date
3 July 2026
Contract period
25 May 2026 → 24 May 2029
Contract length
3 years
Against estimate
42% below
Bids received
5
Winner
  • Kwest Research Limited

This contract ends on 24 May 2029.

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About the winner

Kwest Research Limited

Based in
Didsbury, Manchester
Public contracts won
8
Across UK and EU notices

No other contract from London Borough of Lambeth under this supplier name in Skim's records.

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Competition and scoring

Bids received

5

1 from SMEs

Open and restricted tenders in Architectural, construction, engineering and inspection services drew a median of 5 bids over the last 24 months; 18% received only one.

Who bid

  • Kwest Research LimitedWinner

How bids were scored

Price 60% · Quality 40%

  • Pricing schedule60%
  • Fieldwork and Sampling Methodology10%
  • Approach to Quality Assurance10%
  • Reporting and Analysis10%
  • Project Management - Skills and Knowledge5%
  • Business Continuity5%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Architectural, construction, engineering and inspection services

£100,000

Median of 10,809 awards in the last 24 months

This award is 62% above the median.

London Borough of Lambeth in the last 12 months

8

contracts awarded, worth £42,692,560 in total

See their procurement profile →

Recent awards in Architectural, construction, engineering and inspection services

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    17 July 2026

  2. Contract

    6 July 2026

  3. Tender Update

    12 March 2026

  4. Contract Notice

    19 February 2026

  5. Planning Update

    18 February 2026

  6. Prior Information Notice

    5 February 2026

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