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In deliveryUnited KingdomServices

Provision on Tenant Satisfaction Measures (TSM)

Awarded to The Leadership Factor (t/a TLF Research)

Together Housing Association Limited(buyer)

Published
Published 29 January 2026
Deadline
Closed 6 March 2026
See 11 live opportunitiesHow Skim finds tendersView original notice ↗

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Overview

Together Housing Association Limited appointed The Leadership Factor (TLF Research) on 4 May 2026 to administer and conduct their Tenant Satisfaction Measures Survey, a regulatory requirement for social housing providers. The two-year contract, with options to extend for two further 12-month periods, covers fieldwork, data collection, analysis, and presentation of customer satisfaction data in compliance with the Regulator of Social Housing requirements and the Market Research Society Code of Conduct.

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Procedure
Open
Published
29 January 2026
Questions by
13 February 2026
Deadline
Closed
Classification (CPV)
Market and economic research; polling and statisticsSurvey servicesCustomer survey servicesCustomer satisfaction survey

Award outcome

Award date
4 May 2026
Contract period
30 June 2026 → 30 June 2028
Winner
  • The Leadership Factor (t/a TLF Research)

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    6 July 2026

  2. Contract

    13 May 2026

  3. Contract Notice

    29 January 2026

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