SkimSkim home

Public sector tenders

In deliveryUnited KingdomServices£3,000,000Add to pipeline

Technology Enabled Care Services at Aster Group

Awarded to APPELLO CARELINE LIMITED, OPENVIEW SECURITY SOLUTIONS LIMITED

ASTER GROUP LIMITED(buyer)

Published
Published 19 January 2026
Deadline
Closed 8 June 2026
See 1 live opportunityHow Skim finds tendersView original notice ↗

Tender documents

Skim pulls every file the buyer attaches to this process and extracts the requirements from it.

Documents as they publish

Specification, evaluation criteria, pricing schedules and every requirement — extracted, searchable and mapped to your response.

View tender files

Overview

Aster Group has awarded a contract for Technology Enabled Care (TEC) services to APPELLO CARELINE LIMITED and OpenView Security Solutions for 2.89 million GBP. The contract covers Lot 1 (maintenance, servicing, repair and upgrade of hard-wired alarm systems, digital alarm units, smoke detection and fire panels) and Lot 2 (monitoring and alarm receiving centre services including call handling, user onboarding, and performance reporting), with all analogue systems transitioning to digital-ready solutions by 2027.

Contracting authority

Find the key decision makers

The people who scope, score and sign this contract — names, roles and how to reach them.

Reveal decision makers

Lots (2)

  • Hard-Wired and Digital Alarm Unit (DAU) Maintenance of Call Monitoring Systems

    £1,664,025Won by OPENVIEW SECURITY SOLUTIONS LIMITED

  • Monitoring and Alarm Receiving Centre (ARC) Services

    £1,224,025Won by APPELLO CARELINE LIMITED

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£3,000,000
Procedure
Competitive flexible procedure
Rules
Procurement Act 2023
SME suitable
Yes
Published
19 January 2026
Questions by
29 May 2026
Deadline
Closed
Classification (CPV)
Telecommunications equipment and suppliesRepair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipmentTelecommunications servicesSocial services

Award outcome

Awarded value
£2,888,050
Award date
16 July 2026
Contract period
31 August 2026 → 31 August 2030
Contract length
4 years
Could run to
29 October 2034
Against estimate
4% below
Bids received
4
Winners
  • APPELLO CARELINE LIMITED
  • OPENVIEW SECURITY SOLUTIONS LIMITED

This contract ends on 31 August 2030, or 29 October 2034 if every extension is used.

Contract ending soon? Skim tracks incumbents and flags recompetes early. Start for Free to set up alerts.

Competition and scoring

Bids received

4

Open and restricted tenders in Radio, television, communication, telecommunication and related equipment drew a median of 4 bids over the last 24 months; 22% received only one.

How bids were scored

Price 40% · Quality 60%

  • Quality60%
  • Price40%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Radio, television, communication, telecommunication and related equipment

£138,915

Median of 1,951 awards in the last 24 months

This award is 20.8× the median.

ASTER GROUP LIMITED in the last 12 months

51

contracts awarded, worth £22,503,595 in total

See their procurement profile →

Recent awards in Radio, television, communication, telecommunication and related equipment

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    16 October 2026

  2. Contract

    17 July 2026

  3. Contract Notice

    11 May 2026

  4. Planning Update

    19 January 2026

  5. Prior Information Notice

    19 January 2026

More from ASTER GROUP LIMITED

Other contracts from the same contracting authority. 1 live opportunity · 36 awarded contracts on their hub.

See all their tenders →
Open for bidsUnited KingdomWorks£31,500,000

CP-401 - Aster Group External Decorations

Deadline 23 November 2026

In deliveryUnited Kingdom£119,521

Refurbishment of the Mansard roof, uPVC windows & cladding to flat blocks owned and maintained by Aster Group and Private Leaseholders

Won by BELL GROUP LTD

Awarded 28 October 2026

In deliveryUnited Kingdom

Keel House Weymouth - Consultant Appointment

Won by 3SIXTY CONSULTING (UK) LIMITED

Awarded 18 October 2026

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

Start for FreeSee more tenders

How to win this tender

Skim reads the notice and every document attached to it, scores the fit against your company profile for a clear bid or no-bid call, then drafts each answer from your own evidence and past bids. You review, refine and submit — on time, with every requirement covered.

See exactly how Skim’s agents do this →

Comparing platforms? Skim is set against the alternatives for pre-tender intelligence, tender management software and bid management software.

Find tenders like this before your competitors do.

Skim scans every portal daily and scores each tender against your profile. Start for free and see the tenders you are missing.

See more tenders