In deliveryUnited KingdomServices£3,000,000Add to pipeline

Technology Enabled Care Services at Aster Group

Awarded to APPELLO CARELINE LIMITED, OpenView Security Solutions

Published: Published 19 January 2026
Deadline: Closed 8 June 2026

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Overview

Aster Group has awarded a contract for Technology Enabled Care (TEC) services to APPELLO CARELINE LIMITED and OpenView Security Solutions for 2.89 million GBP. The contract covers Lot 1 (maintenance, servicing, repair and upgrade of hard-wired alarm systems, digital alarm units, smoke detection and fire panels) and Lot 2 (monitoring and alarm receiving centre services including call handling, user onboarding, and performance reporting), with all analogue systems transitioning to digital-ready solutions by 2027.

Contracting authority

ASTER GROUP LIMITEDBuyer
42 awarded contracts
Devizes, United Kingdom
GB-COH: IP29573R
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Lots (2)

Hard-Wired and Digital Alarm Unit (DAU) Maintenance of Call Monitoring Systems
£1,664,025Won by OpenView Security Solutions
Monitoring and Alarm Receiving Centre (ARC) Services
£1,224,025Won by APPELLO CARELINE LIMITED

Key details

Country: United Kingdom
Status: In delivery
Category: Services
Estimated value: £3,000,000
Procedure: Open
SME suitable: Yes
Published: 19 January 2026
Questions by: 29 May 2026
Deadline: Closed

Classification (CPV)

Telecommunications equipment and suppliesRepair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipmentTelecommunications servicesSocial services

Award outcome

Awarded value: £2,888,050
Award date: 16 July 2026
Contract period: 31 August 2026 → 31 August 2030

Winners

APPELLO CARELINE LIMITED
OpenView Security Solutions

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Notice history

Every published notice in this contracting process, newest first.

Contract
17 July 2026
Contract Notice
11 May 2026
Planning Update
19 January 2026
Prior Information Notice
19 January 2026

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