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In deliveryUnited KingdomServices£3,000,000

Technology Enabled Care Services at Aster Group

Published
Published 19 January 2026
Deadline
Closed 8 June 2026

Overview

Aster Group has awarded a contract for Technology Enabled Care (TEC) services to APPELLO CARELINE LIMITED and OpenView Security Solutions for 2.89 million GBP. The contract covers Lot 1 (maintenance, servicing, repair and upgrade of hard-wired alarm systems, digital alarm units, smoke detection and fire panels) and Lot 2 (monitoring and alarm receiving centre services including call handling, user onboarding, and performance reporting), with all analogue systems transitioning to digital-ready solutions by 2027.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£3,000,000
Procedure
Open
SME suitable
Yes
Published
19 January 2026
Questions by
29 May 2026
Deadline
Closed
Classification (CPV)
Telecommunications equipment and suppliesRepair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipmentTelecommunications servicesSocial services

Award outcome

Awarded value
£2,888,050
Award date
16 July 2026
Contract period
31 August 2026 → 31 August 2030
Winners
  • APPELLO CARELINE LIMITED
  • OpenView Security Solutions

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    17 July 2026

    View notice ↗
  2. Contract Notice

    11 May 2026

    View notice ↗
  3. Planning Update

    19 January 2026

    View notice ↗
  4. Prior Information Notice

    19 January 2026

    View notice ↗

Contracting authority

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Awarded: Technology Enabled Care Services at Aster Group — won by APPELLO CARELINE LIMITED +1 — Skim