Contract signedUnited KingdomServices
ServiceNow Platform
- Published
- Published 14 January 2026
Overview
ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities.
Software licences for NSS ServiceNow instance, covering IT Service Management (Incident, Change Request, Problem Management), IT Business Management (Demand, Project Portfolio Management, Agile Development, Resource Management), Custom App licences, Integration Hub (Integration to O365 and other services within NSS), Database encryption & Discovery.
Key details
- Country
- United Kingdom
- Status
- Contract signed
- Category
- Services
- Procedure
- Limited
- Published
- 14 January 2026
IT services: consulting, software development, Internet and support
Award outcome
- Awarded value
- £1,189,684
- Award date
- 16 December 2025
- ServiceNow
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Notice history
Every published notice in this contracting process, newest first.
Contract
14 January 2026
View notice ↗
Contracting authority
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
BuyerEdinburgh, United Kingdom
Authority website ↗
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