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In deliveryUnited Kingdom

User Acceptance Testing Software

Published
Published 9 January 2026

Overview

The User Acceptance Testing Software has been in use since January 2025 to support projects such as the Digital Front Door and Dynamic Complaint Form. The software enables FOS to test digital products with a diverse user base, identifying pain points and ensuring accessibility before full-scale development or launch. This approach reduces the risk of costly post-launch changes and supports the delivery of user-centric, compliant digital services. Value - £37,330.94 (excluding VAT). 12 month renewal.

Key details

Country
United Kingdom
Status
In delivery
Procedure
Direct
Published
9 January 2026

Award outcome

Awarded value
£37,331
Award date
9 January 2026
Contract period
10 January 2026 → 1 January 2027
Winner
  • User Testing Technologies Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    9 January 2026

    View notice ↗

Contracting authority

  • Financial Ombudsman Service Limited

    Buyer

    London, United Kingdom

    GB-COH: 03725015

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Awarded: User Acceptance Testing Software — won by User Testing Technologies Limited — Skim