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In deliveryUnited KingdomGoods£5,000,000

Enterprise Content Management Product Selection

Published
Published 8 January 2026

Overview

Thames Water Utilities Limited procured an Enterprise Content Management platform to manage unstructured and semi-structured content including documents, records, emails, images, and collaboration artifacts, with governance, security, retention and discovery capabilities, excluding implementation or professional services. The contract for software subscription and licenses was awarded to SER Solutions United Kingdom Limited on 14 June 2026 for £5,000,000.

Key details

Country
United Kingdom
Status
In delivery
Category
Goods
Estimated value
£5,000,000
Procedure
Selective
SME suitable
Yes
Published
8 January 2026
Questions by
23 January 2026
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£5,000,000
Award date
14 June 2026
Contract period
29 April 2026 → 30 April 2031
Winner
  • SER SOLUTIONS UNITED KINGDOM LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    15 June 2026

    View notice ↗
  2. Contract Notice

    8 January 2026

    View notice ↗

Contracting authority

  • THAMES WATER UTILITIES LIMITED

    Buyer

    Reading, United Kingdom

    GB-COH: 02366661

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Awarded: Enterprise Content Management Product Selection — won by SER SOLUTIONS UNITED KINGDOM LIMITED — Skim