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In deliveryUnited KingdomServicesFramework agreementAdd to pipeline

Employee Benefits and Services

Awarded to Epoints Rewards Limited, Personal Group Holdings Plc, Reward Gateway (UK) Ltd

Kent County Council (t/a Procurement Services)(buyer)

Published
Published 6 January 2026
Deadline
Closed 9 February 2026
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Overview

Kent County Council established a framework agreement for the delivery of employee benefits and services to public sector organisations, including childcare vouchers, cycle to work schemes, employee assistance programmes, financial wellbeing support, gym memberships, learning and development, and retail discounts. The framework was awarded on 12 May 2026 to Epoints Rewards Limited, Personal Group Holdings Plc, and Reward Gateway (UK) Ltd, with suppliers required to provide accessible 24/7 online platforms and qualified staff delivering services that support employee wellbeing, financial stability, and work-life balance.

Contracting authority

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Procedure
Open procedure
Rules
Procurement Act 2023
Contract type
Framework agreement
SME suitable
Yes
Published
6 January 2026
Questions by
21 January 2026
Deadline
Closed
Classification (CPV)
Parcel transport servicesBenefit servicesPayroll management servicesMiscellaneous business-related servicesContract administration servicesTraining servicesGuidance and counselling servicesMiscellaneous services

Award outcome

Award date
12 May 2026
Contract period
31 March 2026 → 31 March 2030
Contract length
4 years
Bids received
4
Winners
  • Epoints Rewards Limited
  • Personal Group Holdings Plc
  • Reward Gateway (UK) Ltd

This contract ends on 31 March 2030.

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Competition and scoring

Bids received

4

1 from SMEs

Open and restricted tenders in Transport services (excl. Waste transport) drew a median of 11 bids over the last 24 months; 9% received only one.

Who bid

  • Reward Gateway (UK) LtdWinner
  • Epoints Rewards LimitedWinner
  • Personal Group Holdings PlcWinner

How bids were scored

Price 30% · Quality 70%

  • Pricing30%
  • Social Value10%
  • Quality60%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Transport services (excl. Waste transport)

£49,950

Median of 11,672 awards in the last 24 months

Kent County Council (t/a Procurement Services) in the last 12 months

81

contracts awarded, worth £3,412,691,648 in total

See their procurement profile →

Recent awards in Transport services (excl. Waste transport)

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    5 November 2026

  2. Contract

    14 May 2026

  3. Tender Update

    7 January 2026

  4. Contract Notice

    6 January 2026

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