In deliveryUnited KingdomServices
ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service
- Published
- Published 18 December 2025
- Deadline
- Closed 16 January 2026
Overview
Rochdale Boroughwide Housing (RBH) is responsible for providing an emergency out of hours repair service to its customers, which is accessible, efficient, and effective.
Service to be Provided:
Call handling of repairs reported between the hours of 17.00 & 08.00 (Mon-Fri) & 24 hours (Sat - Sun) every week throughout the year including Bank Holidays & RBH closure days (Christmas Period approximately the 24th Dec 3pm to 8am on the first working day in the New Year PLUS 10 additional days to be agreed per year).
Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Procedure
- Open
- SME suitable
- Yes
- Published
- 18 December 2025
- Questions by
- 13 January 2026
- Deadline
- Closed
Call centre
Award outcome
- Award date
- 3 March 2026
- Contract period
- 31 March 2026 → 31 March 2027
- MANGO DIRECT MARKETING LTD
Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.
Notice history
Every published notice in this contracting process, newest first.
Contract
3 March 2026
View notice ↗Contract Notice
18 December 2025
View notice ↗
Contracting authority
ROCHDALE BOROUGHWIDE HOUSING LIMITED
BuyerRochdale, United Kingdom
GB-COH: IP031452
Get the full picture
AI analysis, bid scoring, and expert strategy for this tender
Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.
See which competitors are winning the contracts you're chasing.
15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.