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Portsmouth Advice Service

Awarded to CITIZENS ADVICE SOLENT EAST

VIVID Housing Ltd(buyer)

Published
Published 17 December 2025
Deadline
Closed 3 July 2026

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Overview

Portsmouth City Council has awarded a contract to Citizens Advice Solent East to provide an open access social welfare advice service for adults living or working in Portsmouth, as well as council tenants accommodated outside the city. The service provides free, confidential generalist and specialist advice on welfare benefits, debt, housing, employment rights, and family issues through central in-person locations, telephone, email, and home visits. The procurement covers a core service valued at £1,475,000 over five years, supplemented by £241,666 for outreach provision over the initial three years.

Contracting authority

  • VIVID Housing LtdProcuring entity

    165 awarded contracts

    Portsmouth, United Kingdom

    GB-MPR: 7544

  • Portsmouth City Council

    Buyer

    Portsmouth, United Kingdom

    GB-PPON: PCNL-5714-PRZV

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Procedure
Open
SME suitable
Yes
Published
17 December 2025
Questions by
17 June 2026
Deadline
Closed
Classification (CPV)
Guidance and counselling servicesGuidance servicesWelfare services not delivered through residential institutions

Award outcome

Award date
8 October 2026
Contract period
1 November 2026 → 31 October 2029
Winner
  • CITIZENS ADVICE SOLENT EAST

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    12 October 2026

  2. Contract Notice

    27 May 2026

  3. Planning Update

    5 January 2026

  4. Prior Information Notice

    17 December 2025

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