In deliveryUnited Kingdom
Provision of Contact Centre Accreditation and Membership
- Published
- Published 17 December 2025
Overview
DVLA has decided to utilise the CCA Global Standard as a benchmark and currently hold global Version 7 accreditation. DVLA’s intention is to renew this membership & gain Version 8 accreditation for the term of this contract.
Key details
- Country
- United Kingdom
- Status
- In delivery
- Procedure
- Direct
- Published
- 17 December 2025
Award outcome
- Awarded value
- £41,000
- Award date
- 17 December 2025
- Contract period
- 17 December 2025 → 15 December 2027
- CCA GLOBAL Ltd
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Notice history
Every published notice in this contracting process, newest first.
Contract
18 December 2025
View notice ↗Contract
17 December 2025
View notice ↗
Contracting authority
Driver and Vehicle Licensing Agency
BuyerMorriston, United Kingdom
GB-PPON: PYVZ-4215-PGYM
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