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In deliveryUnited KingdomServices£30,000

QQ25/019 Provision of an Out of Hours Repairs Call Centre

Published
Published 17 December 2025
Deadline
Closed 28 January 2026

Overview

Tamworth Borough Council procured an out-of-hours housing repairs call centre service to handle emergency and hazard-related repairs, including cases under Awaab's Law, with an estimated value of £30,000. The contract was awarded to ORCA BUSINESS SUPPORT LIMITED on 26 May 2026 and is now in delivery or complete.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£30,000
Procedure
Open
Published
17 December 2025
Questions by
28 January 2026
Deadline
Closed
Classification (CPV)
Postal and telecommunications services

Award outcome

Award date
26 May 2026
Contract period
30 April 2026 → 30 April 2028
Winner
  • ORCA BUSINESS SUPPORT LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    29 May 2026

    View notice ↗
  2. Contract Notice

    17 December 2025

    View notice ↗

Contracting authority

  • Tamworth Borough Council

    Buyer

    Tamworth, United Kingdom

    GB-PPON: PTDD-5754-QXLV

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Awarded: QQ25/019 Provision of an Out of Hours Repairs Call Centre — won by ORCA BUSINESS SUPPORT LIMITED — Skim