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In deliveryUnited KingdomServicesFramework agreement£800,000Add to pipeline

Student Assistance and Support Services

Awarded to Health Assured, HealthHero Solutions Limited (formerly Validium), Spectrum Life +3 more

APUC Limited(buyer)

Published
Published 15 December 2025
Deadline
Closed 1 June 2026

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Overview

APUC Limited has awarded a contract for student assistance and support services to the Scottish higher and further education sector, covering counselling services, a student support helpline, and online mental health and wellbeing support. The contract was awarded across six suppliers: Health Assured, HealthHero Solutions Limited, Spectrum Life, TalkLife, Togetherall, and Uwill. The awarded value is £200,000 against an initial estimated total value of £800,000.

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Lots (2)

  • Full Student Support Service

    This lot will combine: - Counselling on a one-on-one basis given via SVC, telephone and in a face-to-face setting; - Student support helpline (out of hours, 24/7 or as required) via telephone and/or online methods); - Online mental health and wellbeing support: online peer to peer web portal, offering creative tools, courses and web-based therapy and online knowledge hub for students including, but not limited to, advice on wellbeing and self-help practises.

    Won by HealthHero Solutions Limited (formerly Validium)Won by UwillWon by Health Assured
  • Student Wellbeing Tool

    Provision of online mental health and wellbeing support: online peer to peer web portal, offering creative tools, courses and web-based therapy and online knowledge hub for students including, but not limited to, advice on wellbeing and self-help practises.

    Won by TogetherallWon by Spectrum LifeWon by TalkLife

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£800,000
Procedure
Open
Contract type
Framework agreement
Published
15 December 2025
Deadline
Closed
Classification (CPV)
Guidance and counselling servicesCounselling services

Award outcome

Awarded value
£200,000
Award date
2 August 2026
Contract period
— → 17 July 2029
Winners
  • Health Assured
  • HealthHero Solutions Limited (formerly Validium)
  • Spectrum Life
  • TalkLife
  • Togetherall
  • Uwill

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    25 September 2026

  2. Tender Update

    25 May 2026

  3. Contract Notice

    29 April 2026

  4. Prior Information Notice

    15 December 2025

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