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Contract Award Notice relating to an Arriva UK Trains (AUKT) Tender run on behalf of CrossCountry (XC) and Chiltern Railway Company (CRCL) for the Provision of an Onboard Mobile Ticketing and Information Systems.

Awarded to Worldline IT Services UK Limited

ARRIVA UK TRAINS LIMITED(buyer)

Published
Published 10 December 2025
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Overview

Arriva UK Trains procured an onboard mobile ticketing and information systems solution for CrossCountry and Chiltern Railway Company. The contract, awarded to Worldline IT Services UK Limited on 4 August 2026 for £6.5 million, involves delivering and implementing a mobile on-train ticket retailing system and electronic ticket validation database that meets RDG regulatory requirements and improves passenger experience.

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Lots (2)

  • ITP_AUKT_MTiS_2025_CrossCountry

    £5,300,000Won by Worldline IT Services UK Limited

  • ITP_AUKT_MTiS_2025_ChilternRailway

    £1,200,000Won by Worldline IT Services UK Limited

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£1,357,000
Procedure
Selective
Published
10 December 2025
Questions by
16 January 2026
Classification (CPV)
Railway transport servicesHardware consultancy servicesSoftware programming and consultancy services

Award outcome

Awarded value
£6,500,000
Award date
4 August 2026
Contract period
30 April 2026 → 1 May 2031
Winner
  • Worldline IT Services UK Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    5 August 2026

  2. Tender Update

    10 December 2025

  3. Contract Notice

    10 December 2025

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