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HC2296 - NHS Advocacy & Complaints Service

Awarded to VoiceAbility Advocacy

Wiltshire Council(buyer)

Published
Published 4 December 2025

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Overview

Wiltshire Council awarded a contract worth £113,883 to VoiceAbility Advocacy on 4 December 2025 to deliver the NHS Advocacy & Complaints Service in Wiltshire, which provides free, specialist, and independent advocacy to individuals making complaints about NHS services.

Contracting authority

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Key details

Country
United Kingdom
Status
In delivery
Procedure
Below threshold - limited competition
Rules
Procurement Act 2023
Published
4 December 2025
Classification (CPV)
Administrative healthcare services

Award outcome

Awarded value
£113,883
Award date
4 December 2025
Contract period
31 March 2026 → 31 March 2028
Contract length
2 years
Could run to
31 March 2029
Bids received
2
Winner
  • VoiceAbility Advocacy

This contract ends on 31 March 2028, or 31 March 2029 if every extension is used.

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About the winner

VoiceAbility Advocacy

Based in
London
Public contracts won
3
Across UK and EU notices

No other contract from Wiltshire Council under this supplier name in Skim's records.

See every contract VoiceAbility Advocacy holds and when each one ends

Competition and scoring

Bids received

2

1 from SMEs

Open and restricted tenders in Administration, defence and social security services drew a median of 4 bids over the last 24 months; 18% received only one.

Market context

Typical award in Administration, defence and social security services

£283,750

Median of 1,328 awards in the last 24 months

This award is 60% below the median.

Wiltshire Council in the last 12 months

55

contracts awarded, worth £259,283,517 in total

See their procurement profile →

Recent awards in Administration, defence and social security services

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    24 April 2026

  2. Contract

    4 December 2025

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