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In deliveryUnited KingdomServices£280,000

Community Safety Public Perception Survey

Published
Published 2 December 2025
Deadline
Closed 2 February 2026

Overview

Suffolk Police, the Police and Crime Commissioner for Suffolk (PCC), Suffolk County Council and Community Safety Partnerships representatives from Babergh, East Suffolk, Mid Suffolk, Ipswich, and West Suffolk are seeking a delivery partner for a project that obtains and interprets the views of Suffolk residents on community safety. During 2025 a new Police and Crime Plan was developed covering the period 2025-2029, this has set out the policing priorities across Suffolk. The plan focuses on preventing crime and working with communities to make Suffolk a safer place to live, work, travel, and invest. This survey will offer partners across Suffolk an insight into the views of residents to help shape activity at a community safety partnership level. All partners also want to be able to ensure that longitudinal information is available to help inform current strategic priorities and delivery. The work will build upon themed and localised consultations previously undertaken along with needs assessments undertaken for strategy development. The partners are inviting bids from potential providers with extensive experience in large-scale, primary, human research within the community safety environment. This should specifically include policing, community safety, Criminal Justice and/or victims and witnesses of crime. The project will be a large scale, research survey giving a reliable and robust assessment of public perception of community safety and local policing. The successful provider would be expected to consult a representative cohort of Suffolk residents to seek their views and perceptions of community safety and local policing in the county to measure and understand progress being made against our priorities to inform policy and practice. This should be large enough to allow for segmentation at district level, on a demographic basis and between victims and non-victims

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£280,000
Procedure
Open
SME suitable
Yes
Published
2 December 2025
Questions by
26 January 2026
Deadline
Closed
Classification (CPV)
Survey servicesSurvey conduction servicesSurvey analysis servicesCustomer survey servicesCustomer satisfaction survey

Award outcome

Awarded value
£596,600
Award date
20 March 2026
Contract period
30 April 2026 → 30 April 2028
Winners
  • SMSR Ltd
  • SMSR UK Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    22 June 2026

    View notice ↗
  2. Contract

    20 March 2026

    View notice ↗
  3. Tender Update

    8 January 2026

    View notice ↗
  4. Contract Notice

    8 January 2026

    View notice ↗
  5. Prior Information Notice

    2 December 2025

    View notice ↗

Contracting authority

  • The Police and Crime Commissioner for Suffolk

    Buyer

    Ipswich, United Kingdom

    GB-PPON: PDLT-3241-XVCD

    Authority website ↗

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Awarded: Community Safety Public Perception Survey — won by SMSR Ltd +1 — Skim