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Employee Assistance Program & Counselling Services (Lot 1) and Musculoskeletal Support and Treatment Services (Lot 2)

Awarded to SPECTRUM WELLNESS UK LTD, UK INDEPENDENT MEDICAL SERVICES LIMITED

LONDON NORTH EASTERN RAILWAY LIMITED(buyer)

Published
Published 1 December 2025
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Overview

London North Eastern Railway Limited has awarded a contract for Employee Assistance Program and Counselling Services (Lot 1) and Musculoskeletal Support and Treatment Services (Lot 2) to Spectrum Wellness UK Ltd and UK Independent Medical Services Limited, effective from May 2026. Lot 1 encompasses confidential employee support including emotional wellbeing, financial advice, psychological treatments such as CBT, and trauma counselling for workplace incidents; Lot 2 provides physiotherapy support. Services are accessible to all LNER employees, including remote workers, across the LNER route.

Contracting authority

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Lots (2)

  • Employee Assistance Program & Counselling Services

    Won by SPECTRUM WELLNESS UK LTD

  • Musculoskeletal Support and Treatment Services

    Won by UK INDEPENDENT MEDICAL SERVICES LIMITED

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Procedure
Selective
Published
1 December 2025
Questions by
2 January 2026
Classification (CPV)
Health services

Award outcome

Award date
13 May 2026
Contract period
30 June 2026 → 30 June 2029
Winners
  • SPECTRUM WELLNESS UK LTD
  • UK INDEPENDENT MEDICAL SERVICES LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    9 June 2026

  2. Contract Notice

    1 December 2025

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