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In deliveryUnited KingdomServices

Employee Assistance Program & Counselling Services (Lot 1) and Musculoskeletal Support and Treatment Services (Lot 2)

Published
Published 1 December 2025

Overview

London North Eastern Railway Limited has awarded a contract for Employee Assistance Program and Counselling Services (Lot 1) and Musculoskeletal Support and Treatment Services (Lot 2) to Spectrum Wellness UK Ltd and UK Independent Medical Services Limited, effective from May 2026. Lot 1 encompasses confidential employee support including emotional wellbeing, financial advice, psychological treatments such as CBT, and trauma counselling for workplace incidents; Lot 2 provides physiotherapy support. Services are accessible to all LNER employees, including remote workers, across the LNER route.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Procedure
Selective
Published
1 December 2025
Questions by
2 January 2026
Classification (CPV)
Health services

Award outcome

Award date
13 May 2026
Contract period
30 June 2026 → 30 June 2029
Winners
  • SPECTRUM WELLNESS UK LTD
  • UK INDEPENDENT MEDICAL SERVICES LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    9 June 2026

    View notice ↗
  2. Contract Notice

    1 December 2025

    View notice ↗

Contracting authority

  • LONDON NORTH EASTERN RAILWAY LIMITED

    Buyer

    York, United Kingdom

    GB-COH: 04659712

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Awarded: Employee Assistance Program & Counselling Services (Lot 1) and Musculoskeletal Support and Treatment Services (Lot 2) — won by SPECTRUM WELLNESS UK LTD +1 — Skim