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In deliveryUnited KingdomServices£11,178,526

Community Frailty Service (Brent)

Published
Published 1 December 2025
Deadline
Closed 19 January 2026

Overview

This is an Intention to Award Notice under the Provider Selection Regime (PSR) NHS West and North London Integrated Care Board has followed the PSR Competitive Process to identify the preferred Bidder for a unified, high-quality community frailty service in Brent with the following outcomes and benefits: • Improved Patient Outcomes: Delayed progression of frailty, reduced inappropriate hospital admissions, and enhanced quality of life for people living with frailty. • Cost-Effectiveness: Reduced use of unplanned care and more efficient use of healthcare resources. • Enhanced Patient and Carer Experience: Better coordination of care and increased satisfaction with services provided. The preferred Bidder will align the service with national guidelines and best practice guidelines, the NHS Frailty toolkit, the Fit for Frailty Guidelines and the recommendations from the NWL ICB Community Frailty Common Core Offer Framework. As well as: • Build from and consolidate good practice across the boroughs • Improve efficiency, integration between services and provides a more scaled up and consistent offer for community frailty services across the boroughs • Develop an improved delivery mechanism supported by proactive identification, and integrated multi-agency teams to support patients with frailty • Have a greater (and timely) impact on people with escalating risks, with better experience and outcomes and if delivered effectively, overall greater sustainability. • Address the inequality and differential access to services and focus on the right care, at the right place and at the right time. The contract will be for 3 years with the option to extend for a further 2 x 12 months i.e. 3+1+1. The start date of the contract will be 01 July 2026 The Authority intends to award the contract to Operose Health (AT Medics). The unsuccessful Bidders are: Blue Lily Home Care Brent GP Confederation Limited Brent GP Co-operative Limited Find a Care Home Services Ltd HomeLink Healthcare

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£11,178,526
Procedure
Open
SME suitable
Yes
Published
1 December 2025
Questions by
9 January 2026
Deadline
Closed
Classification (CPV)
Health servicesCommunity health services

Award outcome

Awarded value
£9,833,478
Award date
14 April 2026
Contract period
30 June 2026 → 30 June 2029
Winner
  • Operose Health

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    17 April 2026

    View notice ↗
  2. Contract Notice

    1 December 2025

    View notice ↗

Contracting authority

  • NHS North West London Integrated Care Board

    Buyer

    London, United Kingdom

    GB-PPON: PNBL-2185-DWXM

    Authority website ↗

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Awarded: Community Frailty Service (Brent) — won by Operose Health — Skim