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In deliveryUnited KingdomServices£500,000

Friends and Family Test - Patient Experience

Published
Published 27 November 2025
Deadline
Closed 20 May 2026
See similar tendersHow Skim finds tendersView original notice ↗

Overview

Mid and South Essex NHS Foundation Trust has awarded a contract valued at £255,000 to Rate My Care Ltd for delivering the Friends and Family Test (FFT), a patient feedback tool that enables NHS service users to provide experience feedback. The contract was awarded on 22 July 2026 and is now in delivery.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£500,000
Procedure
Open
Published
27 November 2025
Questions by
1 May 2026
Deadline
Closed
Classification (CPV)
Enhanced Messaging Service (EMS) services

Award outcome

Awarded value
£255,000
Award date
22 July 2026
Contract period
31 August 2026 → 31 August 2029
Winner
  • Rate My Care Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    23 July 2026

    View notice ↗

  2. Contract Notice

    22 April 2026

    View notice ↗

  3. Planning Update

    28 November 2025

    View notice ↗

  4. Prior Information Notice

    27 November 2025

    View notice ↗

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Awarded: Friends and Family Test - Patient Experience — won by Rate My Care Ltd — Skim