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In deliveryUnited KingdomServices£5,200,000Add to pipeline

Tech Enabled Living Service

Awarded to PROVIDE CARE SOLUTIONS LIMITED

London Borough of Hackney(buyer)

Published
Published 27 November 2025

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Overview

The London Borough of Hackney awarded a Technology-Enabled Living service contract to PROVIDE CARE SOLUTIONS LIMITED on 12 April 2026 for £5,525,282.66. The service comprises equipment, call monitoring, and response components, with an initial 3-year term and options to extend for a further three years. The contract is now in delivery.

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£5,200,000
Procedure
Competitive flexible procedure
Rules
Procurement Act 2023
SME suitable
Yes
Published
27 November 2025
Classification (CPV)
Health and social work services

Award outcome

Awarded value
£5,525,283
Award date
12 April 2026
Contract period
26 August 2026 → 26 August 2029
Contract length
3 years
Could run to
26 August 2032
Against estimate
6% above
Bids received
6
Winner
  • PROVIDE CARE SOLUTIONS LIMITED

This contract ends on 26 August 2029, or 26 August 2032 if every extension is used.

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About the winner

PROVIDE CARE SOLUTIONS LIMITED

Based in
Colchester
Public contracts won
16
Across UK and EU notices

1 other contract from London Borough of Hackney since 2025, worth £10,000,000.

See every contract PROVIDE CARE SOLUTIONS LIMITED holds and when each one ends

Competition and scoring

Bids received

6

3 from SMEs

Open and restricted tenders in Health and social work services drew a median of 4 bids over the last 24 months; 19% received only one.

Who bid

  • PROVIDE CARE SOLUTIONS LIMITEDWinner
  • ALCOVE LIMITED
  • CAREIUM UK LIMITED
  • LIVITY LIFE LIMITED
  • MEDEQUIP ASSISTIVE TECHNOLOGY LIMITED
  • WM5G LIMITED

How bids were scored

Price 40% · Quality 60%

  • Quality60%
  • Price40%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Health and social work services

£186,136

Median of 14,517 awards in the last 24 months

This award is 29.7× the median.

London Borough of Hackney in the last 12 months

89

contracts awarded, worth £115,456,573 in total

See their procurement profile →

Recent awards in Health and social work services

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    22 April 2026

  2. Contract Notice

    1 December 2025

  3. Prior Information Notice

    27 November 2025

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