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InTouch System Renewal

Awarded to VitalHub (UK) Limited

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)(buyer)

Published
Published 26 November 2025
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Overview

Hywel Dda University Health Board awarded a contract to VitalHub (UK) Limited for the renewal of an InTouch patient self-service kiosk system and associated support, valued at £115,622. The system enables patient check-in at Cardigan and Aberaeron Integrated Care Centres and integrates with the Wales Patient Access System to display appointment information and estimated wait times, reducing reception workload and improving patient experience.

Contracting authority

  • NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

    Buyer

    Cardiff, United Kingdom

    Authority website ↗

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Key details

Country
United Kingdom
Status
Contract signed
Category
Goods
Procedure
Limited
Published
26 November 2025
Classification (CPV)
Software package and information systemsLicense management software package

Award outcome

Awarded value
£115,622
Award date
20 October 2025
Winner
  • VitalHub (UK) Limited

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Notice history

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  1. Contract

    26 November 2025

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