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In deliveryUnited KingdomServices£72,000

Out of Hours Contact Centre

Published
Published 19 November 2025
Deadline
Closed 12 December 2025

Overview

Aspire Housing (referred to as "Aspire") is looking to appoint a provider of an Out of Hours Contact Centre provision for a contract commencing in April 2026 for a term of 3 years with the option to extend for a further 2 years.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£72,000
Procedure
Open
SME suitable
Yes
Published
19 November 2025
Deadline
Closed
Classification (CPV)
Telephone-answering services

Award outcome

Awarded value
£82,917
Award date
28 January 2026
Contract period
31 March 2026 → 31 March 2029
Winner
  • ORBIS PROTECT LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    2 February 2026

    View notice ↗
  2. Contract Notice

    19 November 2025

    View notice ↗

Contracting authority

  • Aspire Housing

    Buyer

    Newcastle Under Lyme, United Kingdom

    GB-PPON: PTCP-1774-DYCR

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Awarded: Out of Hours Contact Centre — won by ORBIS PROTECT LIMITED — Skim