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In deliveryUnited KingdomServices£255,000

Managed service for Street Marshals

Published
Published 31 October 2025
Deadline
Closed 12 January 2026

Overview

Create a safe and welcoming place: by using street ambassadors/marshals to create a friendly and welcoming place for people to shop and spend time in, improving the safety and security of the town centre. Safer towns will lend itself to increased footfall and more potential business for local retailers. The safe streets will entice people to venture out and explore the area, providing a boost to the local economy and improve investment opportunities. The role of the street marshal will be to assist where possible, approach groups of people to ensure all is well and to be that helping hand, you'll be required to engage with local businesses and identify hotspots of ASB issues. Street marshals will look to work with a range of town centre users, this will include businesses, residents, visitors, community groups, street performers, buskers and street traders, the local policing team to ensure that the town maintains a safe and secure environment for all to prosper and grow. Street marshals could have certification, licenses and training in the following; • SIA • Conflict management • Physical intervention • Safeguarding children • Vulnerable adult protection • Welfare and vulnerability engagement • "Ask for Angela" • First Aid • Prevention of violence against women and girls • Anti-racism, LGBTQA+ • Handling conflict with teenagers Supporting Local Business Communications: Street marshals will support the town centre businesses by allowing the businesses to report town centre issues, ranging from verbal abuse, shoplifting and more serious crime where possible, the use of digital platforms or software (such as UKPAC) should be integrated to streamline reporting, enable real-time updates, and facilitate information sharing between marshals, businesses, and authorities. towards businesses via the radio link system.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£255,000
Procedure
Open
SME suitable
Yes
Published
31 October 2025
Questions by
29 December 2025
Deadline
Closed
Classification (CPV)
Public security services

Award outcome

Awarded value
£254,690
Award date
31 March 2026
Contract period
31 March 2026 → 31 March 2029
Winner
  • STOREWATCH.CO.UK LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    3 June 2026

    View notice ↗
  2. Contract Notice

    26 November 2025

    View notice ↗
  3. Prior Information Notice

    31 October 2025

    View notice ↗

Contracting authority

  • Taunton Town Council

    Buyer

    Taunton, United Kingdom

    GB-PPON: PMDN-7336-NLLJ

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Awarded: Managed service for Street Marshals — won by STOREWATCH.CO.UK LIMITED — Skim