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In deliveryUnited KingdomServices£31,644,831

Home Support Principal Provider NN3 and NN4

Awarded to TAYLOR CARE NORFOLK LIMITED, UNIVERSAL CARE SERVICES (UK) LIMITED

Norfolk County Council(buyer)

Published
Published 22 October 2025
Deadline
Closed 14 November 2025

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Overview

Norfolk County Council has awarded a contract for home support services in the NN3 and NN4 postcode areas to Taylor Care Norfolk Limited and Universal Care Services (UK) Limited for £31.6 million from March 2026. The principal providers will deliver 70% of service hours, with the remaining 30% delivered by framework providers appointed through a separate procurement.

Contracting authority

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Lots (2)

  • NN3

    The Council wishes to appoint one Principal provider to deliver home support services in NN3 within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement.

    £11,310,568Won by TAYLOR CARE NORFOLK LIMITED
  • NN4

    The Council wishes to appoint one Principal provider to deliver home support services in NN4 (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement.

    £20,334,263Won by UNIVERSAL CARE SERVICES (UK) LIMITED

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£31,644,831
Procedure
Open
SME suitable
Yes
Published
22 October 2025
Questions by
31 October 2025
Deadline
Closed
Classification (CPV)
Health and social work services

Award outcome

Awarded value
£31,644,831
Award date
26 March 2026
Contract period
1 January 2026 → 2 March 2035
Winners
  • TAYLOR CARE NORFOLK LIMITED
  • UNIVERSAL CARE SERVICES (UK) LIMITED

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Notice history

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  1. Contract

    26 March 2026

  2. Contract Notice

    22 October 2025

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