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In deliveryUnited KingdomServicesFramework agreement£700,000,000Add to pipeline

Digital Transformation Solutions and Enterprise Services

Awarded to Access Paysuite Ltd, Better Group Limited, Capita Business Services +16 more

Kent County Council (t/a Procurement Services)(buyer)

Published
Published 3 October 2025
Deadline
Closed 3 November 2025

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Overview

Kent County Council established a framework agreement worth £700 million for digital transformation solutions and enterprise services, awarded to 18 suppliers including Capita, Infosys, Hitachi Solutions, and others on 23 March 2026. The framework provides flexible delivery routes for UK public sector organisations across central government, NHS bodies, schools, councils, emergency services, and other eligible public authorities to procure digital transformation, operational modernisation, and strategic reform services with a maximum supplier fee of 0.75 percent.

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Lots (5)

  • Digital and Service Transformation

    £175,000,000Won by Hitachi Solutions Europe LtdWon by Infosys LimitedWon by Kadel Consulting LimitedWon by Softcat PlcWon by Telefonica Tech Northern Ireland LimitedWon by Version 1 Solutions
  • IT, Cloud, and Cyber Services

    £175,000,000Won by Hitachi Solutions Europe LtdWon by Goaco Group LtdWon by Ricoh UK LtdWon by Roc Technologies LimitedWon by Softcat PlcWon by The DMS Digital Group
  • People, Payroll, Pensions and Financial operations

    £100,000,000Won by Access Paysuite LtdWon by Hitachi Solutions Europe LtdWon by Investigo LimitedWon by Robpin LimitedWon by VE3 Global LtdWon by Version 1 Solutions
  • Estates, Facilities and Asset Management Technology

    £125,000,000Won by Better Group LimitedWon by Capita Business ServicesWon by Investigo LimitedWon by Neo Technology SolutionsWon by Ricoh UK LtdWon by Telefonica Tech Northern Ireland Limited
  • Strategic Consultancy and Public Sector Reform

    £125,000,000Won by Hitachi Solutions Europe LtdWon by Inner Circle Consulting LimitedWon by WM5G LimitedWon by Softcat PlcWon by Telefonica Tech Northern Ireland LimitedWon by VE3 Global Ltd

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£700,000,000
Procedure
Open procedure
Rules
Procurement Act 2023
Contract type
Framework agreement
SME suitable
Yes
Published
3 October 2025
Questions by
20 October 2025
Deadline
Closed
Classification (CPV)
Surveillance and security systems and devicesElectrical installation workSoftware package and information systemsRepair and maintenance services of building installationsBanking and investment servicesBanking servicesInvestment banking services and related servicesPortfolio management services+61 more

Award outcome

Awarded value
£700,000,000
Award date
23 March 2026
Contract period
1 February 2026 → 31 January 2030
Contract length
4 years
Bids received
76
Winners
  • Access Paysuite Ltd
  • Better Group Limited
  • Capita Business Services
  • Goaco Group Ltd
  • Hitachi Solutions Europe Ltd
  • Infosys Limited
  • Inner Circle Consulting Limited
  • Investigo Limited
  • Kadel Consulting Limited
  • Neo Technology Solutions
  • Ricoh UK Ltd
  • Robpin Limited
  • Roc Technologies Limited
  • Softcat Plc
  • Telefonica Tech Northern Ireland Limited
  • The DMS Digital Group
  • VE3 Global Ltd
  • Version 1 Solutions
  • WM5G Limited

This contract ends on 31 January 2030.

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Competition and scoring

Bids received

76

Open and restricted tenders in Security, fire-fighting, police and defence equipment drew a median of 4 bids over the last 24 months; 13% received only one.

Who bid

  • Hitachi Solutions Europe LtdWinner
  • Infosys LimitedWinner
  • Kadel Consulting LimitedWinner
  • Softcat PlcWinner
  • Telefonica Tech Northern Ireland LimitedWinner
  • Version 1 SolutionsWinner
  • Goaco Group LtdWinner
  • Ricoh UK LtdWinner
  • Roc Technologies LimitedWinner
  • The DMS Digital GroupWinner
  • Access Paysuite LtdWinner
  • Investigo LimitedWinner

+7 more

How bids were scored

Price 30% · Quality 70%

  • Pricing30%
  • Social Value10%
  • Quality60%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Security, fire-fighting, police and defence equipment

£169,568

Median of 1,397 awards in the last 24 months

This award is 4128.1× the median.

Kent County Council (t/a Procurement Services) in the last 12 months

81

contracts awarded, worth £3,412,691,648 in total

See their procurement profile →

Recent awards in Security, fire-fighting, police and defence equipment

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    25 September 2026

  2. Contract

    27 March 2026

  3. Contract Notice

    3 October 2025

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