In deliveryUnited KingdomServicesFramework agreement£11,735,000Add to pipeline

All-Age Technology Enabled Care Service

Awarded to Alcove Ltd, Care City Innovation C.I.C

London Borough of Barking and Dagenham(buyer)

Published: Published 22 September 2025
Deadline: Closed 23 January 2026

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Overview

The London Borough of Barking and Dagenham procured an all-age Technology Enabled Care service to support residents' health, wellbeing and social care needs through a hybrid model across two lots, with the contract awarded to Alcove Ltd and Care City Innovation C.I.C for £4,003,000 on 30 April 2026. The service aims to help residents maintain independence, quality of life and community connection while keeping people safe and well at home for as long as possible.

Contracting authority

London Borough of Barking and DagenhamBuyer
35 awarded contracts
Barking, United Kingdom
GB-PPON: PPYP-9821-RZGJ
Authority website ↗

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Lots (2)

Core Service Provision & Innovation
£4,003,000Won by Alcove LtdWon by Care City Innovation C.I.C
Change Management & Innovation
£4,003,000Won by Alcove LtdWon by Care City Innovation C.I.C

Key details

Country: United Kingdom
Status: In delivery
Category: Services
Estimated value: £11,735,000
Procedure: Open
Contract type: Framework agreement
SME suitable: Yes
Published: 22 September 2025
Questions by: 16 January 2026
Deadline: Closed

Classification (CPV)

Telecommunications equipment and suppliesInstallation services (except software)IT services: consulting, software development, Internet and supportSystems and technical consultancy servicesInformation systems or technology strategic review and planning servicesSystem implementation planning servicesSocial work and related services

Award outcome

Awarded value: £4,003,000
Award date: 30 April 2026
Contract period: 30 June 2026 → 30 June 2029

Winners

Alcove Ltd
Care City Innovation C.I.C

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Notice history

Every published notice in this contracting process, newest first.

Contract
5 October 2026
Contract
8 May 2026
Contract Notice
17 December 2025
Planning Update
22 October 2025
Planning Update
22 October 2025
Prior Information Notice
20 October 2025
Planning Update
23 September 2025
Prior Information Notice
22 September 2025

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