Provision of High Volume Call Handling (HVCH)
Awarded to Eckoh UK Limited
Northern Ireland Electricity Networks Limited(buyer)
- Published
- Published 19 September 2025
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Overview
Contracting authority
1 live opportunity · 16 awarded contracts
Belfast, United Kingdom
GB-COH: NI026041
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Key details
- Country
- United Kingdom
- Status
- In delivery
- Procedure
- Direct award
- Rules
- Procurement Act 2023
- Published
- 19 September 2025
Award outcome
- Awarded value
- £363,000
- Award date
- 18 September 2025
- Contract period
- 1 December 2025 → 30 November 2027
- Contract length
- 2 years
- Eckoh UK Limited
This contract ends on 30 November 2027.
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About the winner
Eckoh UK Limited
- Based in
- Hemel Hempstead, Hertfordshire
- Public contracts won
- 1
- Across UK and EU notices
No other contract from Northern Ireland Electricity Networks Limited under this supplier name in Skim's records.
See every contract Eckoh UK Limited holds and when each one ends
Market context
Typical award in IT services: consulting, software development, Internet and support
£132,000
Median of 13,238 awards in the last 24 months
This award is 2.8× the median.
Northern Ireland Electricity Networks Limited in the last 12 months
15
contracts awarded, worth £393,042,299 in total
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Notice history
Every published notice in this contracting process, newest first.
Contract
22 September 2025
Award Update · Contract Update
19 September 2025
Contract
19 September 2025
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