In deliveryUnited KingdomServices£3,600,000
Alarm Monitoring Service
- Published
- Published 18 September 2025
- Deadline
- Closed 15 December 2025
Overview
Clarion Housing Group has awarded Taking Care Personal Alarm Ltd a contract worth £3,269,832 to provide alarm monitoring and call handling services for 8 years, certified to TEC Service Association Quality Standards. The scope includes a call monitoring service, an ARC platform for operator-resident communication via TEC equipment, response to communal system calls, and out-of-hours repairs handling, with break clauses included in the agreement.
Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Estimated value
- £3,600,000
- Procedure
- Open
- SME suitable
- Yes
- Published
- 18 September 2025
- Questions by
- 25 November 2025
- Deadline
- Closed
Alarm-monitoring services
Award outcome
- Awarded value
- £3,269,832
- Award date
- 15 July 2026
- Contract period
- 31 May 2026 → 31 May 2034
- Taking Care Personal Alarm Ltd
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Notice history
Every published notice in this contracting process, newest first.
Contract
17 July 2026
View notice ↗Contract Notice
19 November 2025
View notice ↗Prior Information Notice
18 September 2025
View notice ↗
Contracting authority
Clarion Housing Group
BuyerLondon, United Kingdom
GB-PPON: PQND-5289-JNDN
Authority website ↗
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