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In deliveryUnited KingdomServices£2,250,000

ITSM Tool Replacement and Configuration Management Database (CMDB)

Published
Published 17 September 2025
Deadline
Closed 20 October 2025

Overview

Enterprise ITSM tooling and CMDB tooling, including service design, delivery/project management, implementation, and data migration support. Licensing for the tooling has been awarded separately via framework call-off.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£2,250,000
Procedure
Open
SME suitable
Yes
Published
17 September 2025
Questions by
13 October 2025
Deadline
Closed
Classification (CPV)
Software package and information systemsIT services: consulting, software development, Internet and supportSoftware support services

Award outcome

Awarded value
£2,420,000
Award date
20 November 2025
Contract period
8 December 2025 → 7 December 2027
Winner
  • COGNIZANT WORLDWIDE LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    24 March 2026

    View notice ↗
  2. Contract

    24 November 2025

    View notice ↗
  3. Contract Notice

    22 September 2025

    View notice ↗
  4. Prior Information Notice

    17 September 2025

    View notice ↗

Contracting authority

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Awarded: ITSM Tool Replacement and Configuration Management Database (CMDB) — won by COGNIZANT WORLDWIDE LIMITED — Skim