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In deliveryUnited KingdomGoods£12,000,000Add to pipeline

Police Records Management System

Awarded to NICHE TECHNOLOGY UK LIMITED

The Police and Crime Commissioner for Warwickshire(buyer)

Published
Published 16 September 2025
Deadline
Closed 21 October 2025

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Overview

The Police and Crime Commissioner for Warwickshire has awarded a contract to NICHE TECHNOLOGY UK LIMITED for £4,977,200 to provide a Police Records Management System (RMS) solution for Warwickshire Police. The contract encompasses implementation services, data migration, software support and maintenance, and application technical consultancy, with initial licensing and support for six years from system go-live plus optional extensions. The system includes case management, custody, intelligence handling, victim and witness management, and multiple other functional modules, with three key performance indicators monitoring system availability, incident resolution time, and contract management throughout the contract lifecycle.

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Key details

Country
United Kingdom
Status
In delivery
Category
Goods
Estimated value
£12,000,000
Procedure
Selective
Published
16 September 2025
Deadline
Closed
Classification (CPV)
Software package and information systemsIndustry specific software packageIT services: consulting, software development, Internet and supportSoftware-related servicesSoftware support servicesSoftware implementation servicesSoftware consultancy servicesSoftware supply services

Award outcome

Awarded value
£4,977,200
Award date
3 December 2025
Contract period
31 March 2026 → 31 March 2032
Winner
  • NICHE TECHNOLOGY UK LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    3 February 2026

  2. Contract

    3 December 2025

  3. Tender Update

    24 September 2025

  4. Contract Notice

    16 September 2025

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