In deliveryUnited KingdomServices£3,000,000
DOJ - OPONI - Provision, implementation and Support of a Case Management System and On-line Complaints Portal
- Published
- Published 12 September 2025
- Deadline
- Closed 13 October 2025
Overview
The Office of the Police Ombudsman (OPONI) (Buyer / Authority) has a requirement for the provision of a COTS solution for the Provision, Implementation and Support of a Case Management System with one-way customer portal. (Contract).
OPONI requires a managed solution which will transform its current investigations tools and processes and deliver efficiencies by exploiting current and emerging technology matched to the current and future needs of OPONI's continuous improvement priorities
Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Estimated value
- £3,000,000
- Procedure
- Selective
- SME suitable
- Yes
- Published
- 12 September 2025
- Questions by
- 3 October 2025
- Deadline
- Closed
Software package and information systemsDocument management software packageDocument management systemSoftware package suitesIT software packageIT services: consulting, software development, Internet and supportSoftware programming and consultancy servicesDocument management software development services+2 more
Award outcome
- Awarded value
- £1,500,000
- Award date
- 4 February 2026
- Contract period
- 17 November 2025 → 16 June 2031
- Withheld Section94 Supplier
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Notice history
Every published notice in this contracting process, newest first.
Contract
3 March 2026
View notice ↗Contract
4 February 2026
View notice ↗Contract Notice
12 September 2025
View notice ↗
Contracting authority
Police Ombudsman for Northern Ireland
BuyerBELFAST, United Kingdom
GB-PPON: PDYZ-7751-QWQD
CPD - Supplies & Services Division
Procuring entityBELFAST, United Kingdom
GB-PPON: PVWG-8426-YWXV
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