In deliveryUnited KingdomServices£30,000,000
Ticket Retailing & Validation Solutions
- Published
- Published 9 September 2025
- Deadline
- Closed 12 January 2026
Overview
Northern Trains Limited has a requirement to replace its existing Ticket Retailing & Validation solution by December 2026 due to the incumbent supplier's withdrawal from the UK rail ticketing market.
Northern are therefore looking to engage the supply market to understand the solutions available.
Northern Trains Limited Invitation to Tender is for the provision of a technology solution that satisfies two main outcomes for Northern:
•Suitable replacement of the on-train and ticket office solution to maintain and safeguard ticket retailing and validation provision
•Deliver on NTL's dependency into the PAYG programme for EMV
A successfully delivered solution must meet 11 significant requirements:
1)Complete Ticket Issuing System (TIS) for All Devices
2)Architecture Description of All Components
3)Full Range of Retailing Options Available Day One
4)RDG Accreditation and Compliance
5)Adherence to Project Delivery Timelines
6)Customer Payment Type Acceptance
7)Support for ITSO PAYG Smartcards
8)TfGM cEMV PAYG Capability
9)Customer Travel Options and Fare Types
10)End-of-Shift Accounting Functionality
11)Ticket Inspection and Validation Functionality
Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Estimated value
- £30,000,000
- Procedure
- Open
- Published
- 9 September 2025
- Deadline
- Closed
Ticket-validation machinesTicket-issuing machinesMaintenance and repair of ticket-issuing machineryMaintenance and repair of ticket-validation machinery
Award outcome
- Awarded value
- £29,167,795
- Award date
- 5 March 2026
- Contract period
- 30 March 2026 → 30 March 2032
- WORLDLINE IT SERVICES UK LIMITED
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Notice history
Every published notice in this contracting process, newest first.
Contract
5 March 2026
View notice ↗Contract Notice
28 November 2025
View notice ↗Prior Information Notice
9 September 2025
View notice ↗
Contracting authority
NORTHERN TRAINS LIMITED
BuyerYork, United Kingdom
GB-COH: 03076444
Authority website ↗
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