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In deliveryUnited KingdomServices£30,000,000

Ticket Retailing & Validation Solutions

Published
Published 9 September 2025
Deadline
Closed 12 January 2026

Overview

Northern Trains Limited has a requirement to replace its existing Ticket Retailing & Validation solution by December 2026 due to the incumbent supplier's withdrawal from the UK rail ticketing market. Northern are therefore looking to engage the supply market to understand the solutions available. Northern Trains Limited Invitation to Tender is for the provision of a technology solution that satisfies two main outcomes for Northern: •Suitable replacement of the on-train and ticket office solution to maintain and safeguard ticket retailing and validation provision •Deliver on NTL's dependency into the PAYG programme for EMV A successfully delivered solution must meet 11 significant requirements: 1)Complete Ticket Issuing System (TIS) for All Devices 2)Architecture Description of All Components 3)Full Range of Retailing Options Available Day One 4)RDG Accreditation and Compliance 5)Adherence to Project Delivery Timelines 6)Customer Payment Type Acceptance 7)Support for ITSO PAYG Smartcards 8)TfGM cEMV PAYG Capability 9)Customer Travel Options and Fare Types 10)End-of-Shift Accounting Functionality 11)Ticket Inspection and Validation Functionality

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£30,000,000
Procedure
Open
Published
9 September 2025
Deadline
Closed
Classification (CPV)
Ticket-validation machinesTicket-issuing machinesMaintenance and repair of ticket-issuing machineryMaintenance and repair of ticket-validation machinery

Award outcome

Awarded value
£29,167,795
Award date
5 March 2026
Contract period
30 March 2026 → 30 March 2032
Winner
  • WORLDLINE IT SERVICES UK LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    5 March 2026

    View notice ↗
  2. Contract Notice

    28 November 2025

    View notice ↗
  3. Prior Information Notice

    9 September 2025

    View notice ↗

Contracting authority

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Awarded: Ticket Retailing & Validation Solutions — won by WORLDLINE IT SERVICES UK LIMITED — Skim