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In deliveryUnited KingdomServicesFramework agreement£30,000,000Add to pipeline

Ticket Retailing & Validation Solutions

Awarded to Worldline IT Services UK Limited

NORTHERN TRAINS LIMITED(buyer)

Published
Published 9 September 2025
Deadline
Closed 12 January 2026
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Overview

Northern Trains Limited procured a ticket retailing and validation technology solution to replace its existing system by December 2026, following the incumbent supplier's withdrawal from the UK rail ticketing market. The contract, valued at £29,167,795, was awarded to Worldline IT Services UK Limited on 5 March 2026 and is now in delivery. The solution must provide on-train and ticket office capabilities, complete ticket issuing functionality across all devices, PAYG smartcard support, RDG accreditation, and end-of-shift accounting and ticket validation features.

Contracting authority

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£30,000,000
Procedure
Open
Contract type
Framework agreement
Published
9 September 2025
Deadline
Closed
Classification (CPV)
Ticket-validation machinesTicket-issuing machinesMaintenance and repair of ticket-issuing machineryMaintenance and repair of ticket-validation machinery

Award outcome

Awarded value
£29,167,795
Award date
5 March 2026
Contract period
30 March 2026 → 30 March 2032
Winner
  • Worldline IT Services UK Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    28 August 2026

  2. Contract

    5 March 2026

  3. Contract Notice

    28 November 2025

  4. Prior Information Notice

    9 September 2025

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